Shipping Policy

At Jerome Brand, we work with trusted shipping partners get your orders on the road in the most efficient way. Here's what you need to know about our shipping process:

Processing Time

Orders are typically processed within 2-3 business days after payment is confirmed. During peak seasons or promotional periods, processing may take up to 5 business days.

Shipping Times

Once your order is processed and shipped, delivery times are:

Standard Shipping: 5-10 business days
Expedited Shipping: 3-5 business days (if available)

Please note: These are estimated delivery times and may vary based on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order total.

Free shipping is available on orders over $100!

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your delivery.

International Shipping

At this time, we only ship within the United States.

Shipping Carriers

We work with reliable shipping partners including USPS, UPS, and FedEx to ensure your order arrives safely.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delivery Issues

If your order hasn't arrived within the estimated delivery window, please contact us via the chat button on our homepage and we'll help track down your package.

Questions?

For any shipping-related questions, please reach out to us via the chat button on our homepage.

Please understand we are a growing family business. We are not yet Amazon or Walmart, with free two-day shipping. However, if you need something rushed, please contact us prior to placing your order. We are USA based with our headquarters in Hamden, CT. We are NOT just another oversees company shipping from low quality manufactures. Our products are of high quality and are made with care. Born and Bred.